Terms of service

Terms of Service

Last updated: 27 April 2026

Please read these Terms of Service carefully before using the Mystic Cave website. By accessing or placing an order on our website, you agree to be bound by these terms.

1. About Us Mystic Cave is an online retailer of collectible figurines and decorative items, based in the United Kingdom. Website: mystic-cave.co.uk | mystic-cave@outlook.com

2. Eligibility By using this website, you confirm that you are at least 18 years of age, or are using the site under the supervision of a parent or guardian.

3. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and prices are subject to change without notice. As many of our products are hand-painted, slight variations in appearance are inherent and not considered defects.

4. Pricing & Payment All prices are displayed in GBP (£) and are inclusive of any applicable VAT where stated. We accept payment via the methods available at checkout. We reserve the right to refuse or cancel any order at our discretion.

5. Orders & Contract By placing an order, you are making an offer to purchase. A contract is formed only when we confirm your order by email. We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.

6. Shipping & Delivery Orders are shipped in accordance with our Shipping Policy. Delivery times are estimates only and cannot be guaranteed. Risk of loss and title for items pass to you upon delivery.

7. Returns & Refunds Returns and refunds are handled in accordance with our Return & Refund Policy. Your statutory rights under the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015 are not affected.

8. Intellectual Property All content on this website — including images, text, logos, and product descriptions — is the property of Mystic Cave and may not be reproduced without written permission.

9. Limitation of Liability To the fullest extent permitted by law, Mystic Cave shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or purchase of our products.

10. Privacy Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of the revised Terms.

13. Contact For any questions regarding these Terms, please contact us at mystic-cave@outlook.com